Customers praise the product's beautiful appearance, vibrant colors, and high quality. Many reviewers highlight the plates' substantial weight and sturdy feel, noting they are not flimsy. The durability of the material is also frequently mentioned, with customers appreciating that they do not break. However, some customers expressed disappointment that the material is plastic and not ceramic, and noted that the plates are not microwave-safe or suitable for the bottom rack of the dishwasher.