Customers love the item's charming rustic lookrustic look, positive sentiment and generous sizegenerous size, positive sentiment that easily accommodates a large morning coffee. The attractive color choicescolor choices, positive sentiment are widely praised, and the sturdy ceramic build provides good overall qualityoverall quality, positive sentiment. Opinions on durabilitydurability, mixed sentiment are mixed, however, with many praising the heavy weight while others report chipping around the rim or occasional cracking under hot water.