Customers praise the product's attractive appearance and good quality, noting that the pillows are well-made and prettier in person. Many reviewers also highlight the durability and quality of the material, with some stating they have held up well outdoors for extended periods. However, opinions on durability are mixed, with some concerns about the material's ability to withstand heavy use or the elements. Additionally, some customers expressed disappointment with the material, specifically mentioning the backside fabric and the pattern not continuing on the back.