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Customer Reviews

Rated 4.1 out of 5 stars.

12 Reviews
9 5 star reviews
0 4 star reviews
0 3 star reviews
1 2 star review
2 1 star reviews

Customers say

Customers appreciate the fireplace's attractive appearance and ease of use, including the remote control and adjustable settings. The product generates sufficient heat for many users. However, some experienced initial malfunctions requiring replacements.

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Showing 1-10 of 12 reviews

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Rated 5 out of 5 stars.

Virginia

Finish:Black

It was broken upon arrival. Sent a picture of it to Wayfair and they made it right. Love the new jone it fits perfect in my fireplace and have received numerous compliments on it.

03/10/2025

Rated 5 out of 5 stars.

JanineSomerville, OH

Finish:Black

I cleaned up my yucky fire pit and painted outside area of fireplace & put this in. It’s awesome so far & puts out a lot of heat! I think it will look amazing in the evening. So much cleaner

04/18/2023

Rated 5 out of 5 stars.

JacquelineLinden, MI

Finish:Black

We needed a space heater for a small outbuilding with a no longer usable fireplace. This set fits the space and gives just enough ambiance.

08/29/2023

Rated 5 out of 5 stars.

AnonymousSurprise, AZ

Finish:Black

Love it! Very easy, just plug it in! Awesome color, just like it shows. Received a day early.

01/29/2023

Rated 5 out of 5 stars.

Maria CaterinaBC

Finish:Black

Works wonderfully! I had to get a replacement one though. The first one was mostly cool air blowing out. It was obviously a faulty one, however, when I mentioned it to wayfair they sent me a replacement right away and this one works amazingly well. I love it. The flames look lovely as well, and I like how I can adjust the setting of the flames and heat. Wayfair customer service was also exceptional for getting me a replacement and without any hassle or fuss.

04/03/2022

Rated 1 out of 5 stars.

MariaSelkirk,, MB

Finish:Black

It doesn’t even attempt a flame. I don’t like it but it does warm the room. That is about all I can say about it.

03/09/2022

Rated 2 out of 5 stars.

Jay

Finish:Black

Remote does not work battery is good

01/04/2025

Rated 5 out of 5 stars.

JordanTacoma, WA

Finish:Black

Love this!!! Not a huge amount of heat but looks so fantastic in the fireplace and love the remote option and the cool touch. Looks great and would highly recommend

12/25/2023

Rated 5 out of 5 stars.

LuanaUS

Finish:Golden

Great Item. It Can Heat About 950 Sq. Ft. Area. The Price Is Reasonable.

06/21/2023

Rated 5 out of 5 stars.

TamikaPA

Finish:Black

Greater Heater as well.

02/13/2021