Customers find the product's appearance to be beautiful and festive, with many compliments received. However, opinions are mixed regarding its value, with some finding it a good deal for the price and others feeling it is not worth the cost. The material is frequently described as lightweight plastic, leading to concerns about quality and durability, with some customers expecting metal and glass. The product's aesthetics are generally praised, especially when lit, though some reviewers note that the quality does not match the price.