Customers praise the product's attractive appearance, noting it looks like real stone and is a beautiful addition to their homes. Many reviewers find the product to be of good quality and appreciate its lightweight nature, making it easy to handle. However, opinions on color are mixed, with some finding it differs from online images, while others are pleased with the actual shade. There are also concerns regarding durability, with some customers reporting issues like chipping and cracking, while others have found it to be sturdy and weather-resistant.