Customers appreciate the product's beautiful appearance, vibrant colors, and ability to create a relaxing ambiance. The lighting effects are described as soothing and magical, transforming spaces into cozy havens. The product is also noted for its aesthetic appeal, complementing decor. However, some users found the instructions to be poor and the assembly process frustrating. Additionally, there were mentions of styrofoam debris inside the packaging and some minor cosmetic issues like chips. The brightness is generally well-received, though one reviewer noted it might not be sufficient for working unless it's very dark.