Customers highly praise the product's beautiful appearance and elegant aesthetics, noting its attractive design and suitability as a centerpiece. The item is also considered very useful and a perfect size for displaying desserts or pastries. However, some customers have experienced issues with the product's size, with one review mentioning a plate not fitting due to a small hole, and another finding it larger than expected. There are also mixed opinions regarding the hardware quality, with some finding it wobbly or difficult to assemble.