Customers find the product to be very comfortable, with many clients expressing their satisfaction. The appearance is frequently praised, with reviewers noting its stylish and classy look that enhances salon aesthetics. While the product is generally considered to be of good quality and offers excellent value for the price, some customers have experienced difficulties with assembly, describing it as challenging and time-consuming. There are also mixed opinions regarding the quality of certain components, particularly the plumbing hookups, which some users have found to be cheaply made and have replaced.