Customers highly praise the product's beautiful appearance and high quality, noting it as a special and elegant addition to their coffee stations. Many find it useful for sugar or creamer, with some considering it a perfect size. However, some customers express that the product is smaller than expected and a bit pricey for its size. There are also mixed opinions regarding the size, with some finding it perfect and others too small. Additionally, a few reviews mention that the glass is not attached to the base, which can be inconvenient.