Customers appreciate the attractive appearance and solid construction of this product, noting it looks like furniture rather than a typical filing cabinet. Many found it easy to assemble, with well-organized instructions and labeled parts. The product is generally considered sturdy and a good value for the price, with ample storage space. However, some reviewers mentioned that assembly can be time-consuming and that the material may scratch or ding easily. There were also mixed opinions regarding the sturdiness of the drawer file supports.