Customers find the product to be beautiful and realistic, with many praising its appearance and the quality of the flocking. The lighting is also frequently mentioned as a positive aspect, with customers appreciating the brilliance and even distribution of the lights. Many reviewers feel the product offers good value for its price, considering it a worthwhile investment for holiday decor. However, there are mixed opinions regarding the product's size, with some finding it smaller or narrower than expected, while others are pleased with its dimensions for smaller spaces.