Customers appreciate the beautiful color and appearance of these napkins, noting their authentic indigo saturation and attractive blue and white patterns. The quality and material are generally praised, with many reviewers highlighting their sturdiness and good workmanship. However, some customers have expressed mixed opinions regarding the material, describing it as scratchy and stiff, while others found it improved after washing. Durability is also a positive point, with mentions of neat hems and suitability for daily use.