Customers find the product to be visually appealing and easy to assemble, with many praising its cute appearance and suitability for children's rooms. The functionality of the shelves for organizing books is also frequently highlighted. However, opinions on the quality are mixed, with some customers noting it feels cheaply made or has minor finish issues, while others find it to be well-made and sturdy. Some reviewers also mention that taller books may not fit on all shelves.