Customers praise the product's beautiful appearance and elegant design, noting it looks natural and makes a statement in gardens. The size is frequently mentioned as ideal for garden additions, being tall enough to be visible without being overpowering. Many reviewers find the product to be a great value for its price, with some stating it looks more expensive than it is. The lightweight nature of the item is also appreciated, making it easy to move. However, there are significant concerns regarding durability, with multiple customers reporting deterioration, chipping, and breakage, even shortly after purchase or within a year of use.