Customers find the product to be comfortable, with many praising its soft velvet material and spacious design, allowing for various sitting positions. The appearance is frequently highlighted as beautiful and elegant, often exceeding expectations and making the product look more expensive than its price. The quality is generally considered good, with sturdy construction and durable materials. The size is noted as being substantial and suitable for curling up, fitting well in various spaces. Assembly is consistently described as easy, typically involving just screwing on the legs. The color options are also well-received, with many customers satisfied with how the colors appear in person.