Customers love that the product arrives fully ready for use without any setup requiredsetup required, positive sentiment. The bench features strong solidly builtsolidly built, positive sentiment framing and nice good qualitygood quality, positive sentiment materials that support adult seating. It has an attractive beautiful lookbeautiful look, positive sentiment that fits nicely in entryways, though a few reviewers note shade differencesshade differences, negative sentiment between the cushion and online photos.