Customers praise the product's advanced features, including massage, lumbar support, and sleep tracking, which contribute to enhanced comfort and a better sleep experience. The adjustability of the base is frequently highlighted as a significant benefit, allowing users to find personalized positions for sleeping, reading, or watching TV. Many reviewers consider the product a worthwhile investment, emphasizing its quality and the improvements it brings to their sleep. However, some users have noted issues with Bluetooth connectivity and the app, and a few found the vibration feature to be too loud.
