Customers highly praise the product's stunning appearance, with many describing it as gorgeous, beautiful, and high-end. The material, particularly the alabaster and brass, is frequently commended for its quality and attractive look. Reviewers also note the product's good quality construction and the appealing color, which matches expectations. The value for money is considered excellent, with many feeling the product looks more expensive than its price. However, some customers experienced fragility and damage upon arrival, and one review mentioned a concerning electrical issue.