Customers praise the product for its exceptional softness and comfort, noting that it conforms to the body and is ideal for lounging. The appearance is frequently highlighted as gorgeous, with many reviewers appreciating its faux fur texture and how it enhances their decor. The size is generally considered perfect, with some finding it larger and nicer than expected. While most customers are pleased with the color, a few mention that it may not be true white and can vary. One mixed review points out the lack of a zipper for removing the cover for washing and concerns about material thickness and filling consistency.