Customers appreciate the attractive appearance of this product, noting its serene and stylish look, with some comparing it to soft Berber or sisal. The product is also praised for its softness and durability, with one reviewer highlighting its reversible nature for extended use. However, opinions on value are mixed, with some finding it nice for the price and others considering it expensive for its material composition. Durability also receives mixed feedback, with one negative comment about stain protection.