Customers generally find the product to be sturdy and attractive, with many appreciating its functionality and ease of assembly. The appearance is frequently praised, with reviewers noting its sleek design and how well it complements their bathrooms. However, a significant number of customers express concerns about the product's sturdiness and quality, citing issues with looseness, wobbling, and cheap materials. Assembly instructions are also a common point of criticism, with many finding them unclear or unhelpful.