Customers generally find the product visually appealing, with many praising its appearance and design. The quality is often described as good, with some noting it is well-made and a great addition to their bathrooms. However, there are recurring concerns regarding the materials used, particularly the plastic legs, which some reviewers feel are flimsy and do not match the overall aesthetic or price point. Despite these material concerns, many customers still find the product to be a good value for the price.