Customers generally praise the product's attractive appearance and good quality, noting its elegant and beachy look. The material is described as real wood by some, contributing to a positive perception of quality. However, opinions on the material are mixed, with some customers expressing disappointment that the surface is made of MDF or fiberboard, which they find fragile and difficult to alter. Durability is also a concern, with reports of delamination and chipping. While packaging is often noted as good, some customers received damaged items.