Customers highly praise the product's beautiful appearance and excellent lighting, noting it's perfect for makeup application and adds an upscale look to bathrooms. The mirror is described as amazing, classy, and a statement piece. Installation is generally considered easy, with some reviews mentioning it works great and has good functionality. However, some users expressed a desire for the light color to be adjustable and noted that the touch buttons glow blue, acting as nightlights. Additionally, one review mentioned the plug creating an upward shift, requiring outlet recessing for the mirror to sit straight.