Customers praise the product's beautiful appearance and high quality, noting its sleek, modern look and deep bowls. Many find it to be a great value for the price. However, opinions on the color are mixed, with many customers expecting a true black and receiving a gunmetal gray instead. Installation is generally considered easy, though some reviewers encountered difficulties with the mounting clips and noted that the sink may not lay perfectly flat. Some users also reported that the sink scratches easily and that water does not drain efficiently from the center divider.