Customers find the product's appearance beautiful and well-designed, with positive comments on its lighting capabilities, noting it stays lit for extended periods and casts a stunning pattern. Some reviewers also appreciate the product's durability, with one mentioning their first lantern still illuminating after three years and withstanding severe weather. However, customers have mixed opinions regarding the color, with some finding it pretty and others noting it differs from the advertised image. There are also negative sentiments concerning the product's value, with some finding it expensive, especially when considering potential defects or the cost of shipping.