Customers generally find the product to be attractive and a good value for the price. Many reviewers praise its appearance, noting that it looks great and is a stylish solution for shoe storage. The size is often described as perfect for entryways and smaller spaces, though some customers have found it too small for larger adult shoes. While many found assembly to be easy and straightforward, a significant number of reviews highlight difficulties with the assembly process, including unclear instructions, misaligned parts, and missing pieces. Opinions on quality are mixed, with some finding it sturdy and well-made, while others report issues with flimsy materials and durability.