Customers praise the product's appearance, noting its rich colors and antique look. The softness is frequently highlighted, with many reviewers describing it as plush and comfortable underfoot. The quality is also generally well-received, with some customers stating it appears high-end. However, opinions on the material are mixed, with some finding it looks cheap or fake due to being printed on synthetic fabric, and others noting the color may not match expectations, appearing more maroon or brownish than red.