Customers praise the product's beautiful appearance and accurate color representation in many instances. However, opinions on color are mixed, with some finding it misrepresented online and others noting unexpected undertones. Durability is generally viewed positively, with mentions of sturdiness and longevity, though some reviews describe the product as delicate and prone to scratching or chipping during installation. Installation can be straightforward for some, but others encountered issues with staining and grout residue. The material is described as thick and sturdy, though one review noted a potential irritant.