Customers praise the product's appearance, noting its attractive look and how it enhances their rooms. The softness is frequently highlighted, with many reviewers describing it as luxurious and comfortable underfoot. The value for money is also a significant positive, with customers feeling the product looks more expensive than its price. The color is generally well-received, often described as pure white and true to the advertised image. Reviewers also comment positively on the product's quality, finding it well-made and not flimsy. However, some customers mention that the product can be difficult to clean and may trap dust. There are also comments about the product being thinner than expected and the edges sometimes rolling up.