Customers praise the product's attractive appearance and modern style, noting its sleek design and high quality. Many reviewers appreciate the product's overall quality and well-made construction. However, some customers have mixed opinions regarding the color, with some finding the gold to be more copper-toned or orange than expected. Additionally, a few reviewers mentioned that the design's thin profile can be problematic for remodels where existing holes need to be covered, and some found the edges to be sharp.