Customers praise the product's size, depth, and appearance, noting it is deep enough for a relaxing soak and fits well in standard bathrooms. The quality is frequently highlighted as excellent, with solid construction and a sleek design. Reviewers also find it to be a good value for the price. However, some customers have noted that the overflow hole may differ from the product image and that installation instructions are not provided. There are also mentions of the product scratching easily after a month of use.