Customers are highly satisfied with the product's appearance, noting that it looks great and adds significant visual impact to rooms. The installation process is described as easy and time-saving, especially when used with crown molding, making it a genius solution for DIYers. The product is also praised for its ease of use, simplifying what would otherwise be a complex mitering process. However, customers have mixed opinions regarding the size, with some initially finding it enormous but ultimately pleased with the final look.