Customers generally praise the product's appearance and quality, with many describing it as beautiful and well-made. However, opinions on the color are mixed, with some finding it to be a soft yellow or warm color, while others note it is more yellow than ivory or beige, sometimes with unexpected color variations. The texture is often described as pleasing and great for knocking dirt off shoes, though some find the product uncomfortable and hard to walk on, likening it to walking on rocks.