Customers are pleased with the product's functionality and appearance, noting that it looks great and works well, especially for pocket doors. The fit is also frequently praised, with many finding it to be a perfect match. The quality is generally considered good, with a sturdy feel. However, some customers have mixed opinions regarding installation, with one review suggesting it may require an experienced woodworker, while another expresses hope that it won't be too difficult. There is also a note that the oil-rubbed bronze color may appear black.