Customers praise the product for its beautiful appearance and stylish design, noting that it adds a classy and elegant look to the bathroom. Many also find the price reasonable for the size and quality. However, opinions are mixed regarding quality, with some reporting heavy-duty materials while others find certain parts flimsy and cheaply made. Additionally, customers express negative feedback about assembly and instructions, citing that the setup is extremely difficult, parts are unlabeled, and the manual contains unclear, tiny diagrams.