Customers are pleased with the product's appearance, noting it looks nice and provides a marble-like aesthetic. Installation is generally considered easy, though some found it challenging to cut around outlets or achieve perfect alignment on imperfect walls. Mixed opinions exist regarding installation, with some requiring adjustments and others finding it straightforward. The material's adhesion is a concern for some, with tiles not sticking well after a few days, leading to potential need for glue. Overall, customers express satisfaction with the product.