Customers consistently praise the product's high quality, noting its solid construction and elegant appearance. The hardware is described as heavy and well-made, with many reviewers appreciating its substantial feel. Installation is frequently mentioned as being quick and easy, contributing to a positive overall experience. The product's appearance is a significant highlight, with customers finding it beautiful and a great addition to their doors. The weight of the product is also a recurring positive comment, adding to its perceived quality and sturdiness.