Customers have mixed opinions on the product's design, with some appreciating its style and functionality, while others criticize its flushing effectiveness and cleaning difficulty. Durability is a significant concern, as many users report issues with leaking, flapper malfunctions, and premature wear of internal components. While installation is generally considered easy, some reviewers encountered problems with parts or the flushing mechanism. Performance is frequently criticized for ineffective flushing, requiring multiple attempts or manual intervention. Functionality also receives mixed feedback, with some users experiencing consistent operation and others facing recurring issues with flushing mechanisms.