Customers find the product's appearance to be very appealing, with many describing it as beautiful, cute, and adorable, often noting well-done facial features and a realistic patina. However, there are consistent concerns regarding the size, with numerous reviews stating it is smaller than anticipated for the price, leading to disappointment. This also impacts the perceived value, as some customers feel the quality does not match the cost, especially given the lightweight and sometimes tippy nature of the item. While the design is generally praised, a few reviews mention issues with quality, including items arriving broken or being prone to breaking easily.