Customers praise the product's beautiful appearance, accurate color representation, and impressive thickness, noting it feels soft and plush underfoot. Many reviewers highlight the high quality and excellent craftsmanship of the rug. However, some customers express concerns about durability, specifically mentioning that the rug snags and pulls easily, making it less suitable for homes with pets. There are also mixed opinions regarding the presence of hard spots or glue-like material on the rug, which can be uncomfortable to walk on.
