Customers appreciate the product's functionality, with many highlighting the convenience of built-in outlets and USB ports for charging devices. The size is frequently praised as perfect for narrow spaces behind couches or beds, making it a practical addition to smaller living areas. Assembly is generally reported as easy and straightforward. However, a significant concern is the product's stability; many reviewers note that it is wobbly and unstable on its own, often requiring it to be placed against a wall or secured with anchors. Despite this, the product is considered a good value for its price, offering a functional solution for charging and space-saving needs.