Customers generally praise the product's quality, noting that the washcloths are plush, thick, and absorbent. The color and texture are also frequently highlighted as positive attributes. However, some customers have expressed dissatisfaction with the color, finding it lighter than expected or not as ordered, and a few have noted a cheap feel. Opinions on texture are mixed, with some finding it good while others describe it as thin. The thickness of the washcloths is consistently viewed positively.