Customers find the product easy to assemble, with many appreciating the clear instructions and video guides. The color options are generally well-received, adding to the product's aesthetic appeal. While some reviewers note that the product is not as sturdy as expected, with thin metal that can bend, others find it surprisingly solid for the price point and suitable for light-duty use. The value for money is considered good by many, especially for those needing a lockable filing solution. However, there are mixed opinions regarding the instructions, with some finding them confusing or difficult to follow, while others found them straightforward.