Customers find the product visually appealing, with many noting its attractive appearance. However, assembly is frequently described as challenging, with difficulties encountered when hammering in plastic pieces, leading to potential damage to the material. Opinions on size are mixed, as it fits smaller shoes well but can be too narrow for larger sizes or boots. The value is also a point of contention, with some finding it cost-efficient while others feel the quality does not justify the price. Quality is a concern for many, with reports of cheap materials and fragility.