Customers praise the product's beautiful appearance and excellent quality, noting that the colors are true to the pictures and the rug is thick and plush. Many reviewers found the size to be perfect for their spaces. However, some customers expressed disappointment with the size, wishing they had purchased a larger option or that larger sizes were available. There are also mixed opinions regarding the thickness, with some finding it ideal and others preferring a slightly less thick pile. A common concern across reviews is that the product sheds wool fibers, particularly at the beginning.