Customers find the product to be beautiful and well-made, with many praising its quality and intricate embroidery. The design is frequently highlighted as attractive and classic, enhancing table settings. While many appreciate the value, noting it looks more expensive than it is, there are mixed opinions regarding the color. Some reviewers found the color to be different from online images, describing it as more of a beige or tan rather than white, which led to disappointment for a few.