Customers find the product to be beautiful and elegant, with many appreciating its attractive appearance and the convenience of its magnetic functionality. The ease of use is frequently highlighted, with reviewers noting that the tiebacks are simple to operate and eliminate the need for wall-mounted hardware. The product is also praised for its good quality and the vibrant selection of colors available, which often match curtains well. However, some customers have experienced issues with the durability of the product, noting that the yarn can unravel or the magnets may not be strong enough for heavier curtains.