Customers find the product to be beautiful and a lovely addition to their trees, with many receiving compliments. The size is generally well-received, with some noting it is larger than expected and a good fit for taller trees. However, customers have expressed concerns regarding the product's weight, with several finding it heavy and difficult to attach securely to the tree. There are also mixed opinions on value, with some finding it overpriced and others disappointed by the appearance compared to the advertised image. Some reviews also mention the product being fragile and prone to shedding glitter.